What is Ledger.com/start?

Ledger.com/start is the official setup portal for Ledger® hardware wallets. This dedicated resource provides users with a streamlined, step-by-step process to initialize their devices, whether they've purchased a Ledger® Nano X, Nano S Plus, or Stax. The portal provides device-specific instructions tailored to your hardware.

The importance of using the official Ledger.com/start page cannot be overstated—it ensures you're following the authentic setup process designed by Ledger, protecting you from potential phishing sites that might attempt to steal your recovery phrase or compromise your security.

Complete Setup Process via Ledger.com/start

1Unboxing and Connecting Your Device

After navigating to Ledger.com/start, unbox your Ledger® device and connect it to your computer using the provided USB cable. The website will guide you through the specific setup process for your device model.

2Installing Ledger Live

Ledger Live is the official software companion for your Ledger® device. The Ledger.com/start portal will guide you through the Ledger Live download process specific to your operating system (Windows, macOS, or Linux).

3Device Setup and Recovery Phrase

Follow the on-screen instructions to initialize your device. This includes:

The recovery phrase is the most critical element—it's your master backup that can restore your wallet if your device is lost or damaged.

Security Tip: Never share your 24-word recovery phrase with anyone, and never enter it on any website or software other than your Ledger® device itself.

Ledger Live: Your Management Dashboard

Ledger Live is the comprehensive desktop and mobile application for managing your cryptocurrency assets. Available as Ledger Live Desktop for computers and Ledger Live App for mobile devices, this platform allows you to:

The Ledger Live login process involves connecting your device and verifying transactions directly on the hardware wallet, ensuring maximum security.

Mobile Access with Ledger Live App

The Ledger Live App brings portfolio management to your mobile device. Available for both iOS and Android, the mobile app allows you to:

For Ledger® Nano X users, Bluetooth connectivity enables wireless management of your assets. For other models, you'll need a USB OTG adapter to connect your device to your mobile phone.

Frequently Asked Questions

Is Ledger.com/start the only way to set up my Ledger® device?

While you can set up your device through Ledger Live directly, Ledger.com/start is the officially recommended path as it provides detailed, device-specific instructions and ensures you have the latest firmware and security updates.

What if I encounter problems during setup?

The Ledger.com/start portal includes troubleshooting guidance for common issues. For additional support, Ledger® maintains an extensive knowledge base and responsive support team to help resolve any setup challenges.

Do I need to go back to Ledger.com/start after initial setup?

No, after initial setup you'll primarily use Ledger Live for managing your device. You only need to return to Ledger.com/start if you're setting up a new device or performing a recovery.

Can I use Ledger.com/start on any browser?

Ledger.com/start works best with Chrome, Firefox, Brave, and other Chromium-based browsers. Some features may be limited in Safari or older browsers.

What's the difference between Ledger Live and the Ledger® device?

Your Ledger® hardware device stores your private keys and signs transactions, while Ledger Live is the interface that allows you to manage your accounts, view balances, and initiate transactions.

Is it safe to use the mobile version of Ledger Live?

Yes, the Ledger Live App is secure as your private keys never leave your Ledger® device. The app only displays information and requires physical confirmation on your device for all transactions.